How to Order
How to Order
Every Aqua Escapes piece is handcrafted with care, meaning your pot is not just a standard product — it is finished with your space, colours, and style in mind.
Ordering is simple: choose your favourite pot, place your order online, and we will contact you personally before preparing it.
1. Choose Your Pot
Browse our collection and select the concrete pot or design that best fits your home, garden, balcony, or outdoor space.
Each piece is handmade, durable, and designed to bring a natural, timeless look to your space.
2. Place Your Order Online
Once you have selected your pot, add it to your cart and complete your purchase through our website.
Online orders are handled with priority, so your request enters our preparation list faster.
3. We Contact You Personally
After your order is placed, we will call you to confirm all important details before your pot is prepared.
During the call, we can discuss:
- Preferred colour tones
- Finish and texture
- Quantity
- Pickup or delivery
- Delivery location, if applicable
- Preparation timeframe
- Any special requests
4. Match the Pot to Your Space
If you want your pot to match your home, garden, balcony, or outdoor area, you can send us photos after we contact you.
This helps us recommend colours and finishes that work beautifully with your existing space.
5. Pickup or Delivery
You can choose to pick up your order or request delivery.
Delivery availability and cost will be confirmed after your order is placed and before final arrangements are made.
Important to Know
Because every pot is handmade, small differences in colour, texture, and finish may occur. These natural variations make each Aqua Escapes piece unique.
If you have a specific colour or finish in mind, please mention it in the order notes during checkout, or let us know when we call you.
Need Help After Ordering?
No problem. After you complete your order, we will contact you personally to guide you through the colour, finish, pickup, and delivery details.
Your order will not be treated as just another online purchase — we make sure every detail is confirmed with you before preparation begins.